Statement Delivery via Secure Email is the
latest trend in delivering bills, payments and invoices
to customers. It has become the third generation of
B2B or B2C communication after Postal and the Web.
“According to IDC findings, 74% of users interested
to learn more about the secured email billing“.
Forrester Research Study shows, over 75% of consumers
say they'd prefer email delivery as opposed to postal
and web site as a method of choice to receive their
bills. Another related study carried out by The Tower
Group found that 44% of consumers prefer to receive
or view their bills via email.
With DirectSecure®organizations are empowered
to take advantages of the superior economics of email,
web portal, SMS and Fax broadcasting features, while
providing a solution for building customer trust and
getting messages delivered, viewed and acted upon.
DirectSecure ®product name is a registered trademark
of NetInfinium Corporation Sdn Bhd and is partially
funded by MSC R & D Grant Scheme (MGS).
HOW CAN DirectSecure® HELP YOUR ORGANIZATION?
•
Lower statements and bill delivery costs
Delivery via email can cut your delivery cost by up to 90%. ROI can typically be achieved within the 1st year itself.
•
Targeted Marketing
Customisation of bills on a per-customer basis to support demographic and targeted promotions can be carried out.
•
Proof of Delivery
All e-statements delivered are tracked end to end.
•
Fast and efficient
Easier to meet the legal and contractual requirements to deliver statements and contract notes in a timely manner.
•
Reinforce customer loyalty
By providing convenience and opening up new channel of interaction.
HOW CAN DirectSecure® HELP YOUR CUSTOMERS?
•
More flexibility
Your customers are empowered to have their statements in two formats. They will receive their statements in digital format and if they wish to, could self-print it out into hardcopy format for filing purposes.
•
Analysis of their spending
With DirectSecure™, your customers are presented with an analysed data of their statement.
•
Easier Archiving
Past statements can be archived, searched and retrieved easily on the customers own PC.
•
Faster and more convenient
Digital email makes it easier and faster for customers to forward, route and print. Also, due to quick turnaround of email, all statements are delivered on time.
•
Identity theft
DirectSecure®secures the statements by encyrpting it before it is sent out. Customers are assured on their security and privacy.
